So, in between coaching jobs, I am working for my parents' company. We're a small third party administrator, which means we handle billing and customer service for different insurance companies.
Cubicle life, 9-5. (Well, in my case 9-3 because I am "summer help"). I reconcile different accounts and I file. All day. I'm supposed to answer phones, but they terrify me.
Favorite quote so far, listening to one of my co-workers field a call from one of our retirees (we do retiree benefits for the most part).
"No, Ma'am, we're [insert name of Company here], we do the billing. Your insurance is through [insert name of Insurance Provider here]."
[Pause - you can hear vaguely hear old, confused, angry crone screeching through the phone].
"No, Ma'am you DO have our phone number, because you just called it."
The worst part? It still beats working with kids...
No comments:
Post a Comment